Privacy Policy

Last updated 21/09/24

We understand your Personal Information is important and we are committed to protecting it.

We will only require you to provide personal information to us where it is necessary for us to provide you with a service at your request.

Providing Services

We will collect personal information about if you if you enquire about, book or or purchase any of our products or services, and if you subscribe to our email newsletter and/or email notifications.

The information we collect may include:

• Information to identify you such as your first name, last name, and gender where relevant.
• Contact information such as email address, telephone number and postal address.
• Information relevant to your use of our website, services and the resources that you access such as your marketing preferences, survey responses and feedback.
• Information provided to us when you communicate with us for any reason.
• System information such as browser agent and version, to assist in diagnosing technical problems, time zone setting and location, browser plug-in types and other technical data.
• Payment information (securely collected and processed by our bank or payment provider).

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. We may use your information so that we can:

• Provide you with information about our products or services.
• Meet our contractual commitments to you.
• Contact you about any changes that we make to our website or services.
• Contact you if you are a competition winner.
• Deal with any complaints you may have.
• Verify your identity.
• Administer our website, including troubleshooting problems, analysing statistics, conducting research and tests and keeping our website secure.

Promoting our Services

We may use the personal information that we hold about you (such as your name, email address and telephone number) to tell you about our products and services that we think may be of interest to you. This includes our email newsletter and SMS message service.

If you are a customer or we have provided you with a quote for our products and/or services, we may also contact you with information about similar products and services that we offer.

We have a legitimate interest to use your personal information in this way to promote our services and further our business.

You may withdraw your consent or update your preferences at any time by contacting us.